How SpeakHour handles your data.

Effective 6 September 2026

This Privacy Policy explains how SpeakHour collects, uses, shares, stores, and deletes information when you use our Android application, website, and related services.

Information we collect

Phone number and authentication data. We use your phone number to create and secure your account and send one-time passwords (OTPs). We store authentication records, hashed session credentials, verification status, and security information used to prevent abuse. OTP values are stored as cryptographic hashes and expire after a limited period.

Profile and account information. We may collect information you provide during onboarding or in your profile, such as your name, age range, native language, English level, learning goals, and preferences.

Voice and speech information. With your permission, SpeakHour accesses your microphone for speaking practice. Some recordings remain temporarily on your device for playback. When you choose a feature that uploads audio, such as an onboarding voice sample or server-assisted transcription, the audio is transmitted to our backend and may be stored or processed by our service providers. Speech may be converted into text so the app can assess an answer and provide feedback.

Lesson activity and progress. We store lesson completions, practice attempts, answers, mistakes, accuracy information, progress, and related timestamps to provide and personalize the learning experience.

Purchases and subscriptions. Google Play processes subscription purchases and payment details. SpeakHour receives and stores information needed to provide paid access, such as purchase identifiers, the subscribed product or plan, entitlement and subscription status, renewal or expiry information, and transaction status. We do not receive or store your full payment-card details.

Technical and security data. Our servers may receive basic request information such as IP-derived security signals, timestamps, device or app information, and diagnostic records needed to operate, protect, and troubleshoot the service.

How we use information

We use information to authenticate users; provide lessons, speech features, and feedback; save progress; personalize learning; deliver support; maintain security; prevent fraud and abuse; diagnose problems; comply with legal obligations; and improve SpeakHour.

Service providers

We use service providers only where needed to operate the service. These currently include MSG91 for OTP delivery, MongoDB Atlas for database hosting, and Google Cloud services for backend hosting, private file storage, and speech-to-text processing. Android’s system speech and text-to-speech services may also process speech or text according to the provider configured on your device. These providers process data under their own terms and privacy commitments.

Sharing and selling

We do not sell your personal information. We may share information with the service providers described above, when you direct us to, to protect users or the service, or when required by law. We do not use voice recordings for advertising.

Storage, retention, and deletion

Account, profile, uploaded audio, and learning records are stored while your account is active and as needed to provide SpeakHour. Short-lived authentication and security records may expire automatically. When you request account deletion, we delete or anonymize account-linked data unless limited information must be retained for security, fraud prevention, dispute resolution, financial recordkeeping, or legal compliance. Residual copies may remain temporarily in restricted backups until those backups are overwritten.

To request deletion, follow the instructions on our account deletion page or email contact@speakhour.com.

Security

We use safeguards designed to protect data, including encrypted network connections, hashed OTP and session credentials, access controls, private cloud storage, short-lived signed media links, rate limiting, and restricted production credentials. No system can guarantee absolute security.

Your choices

You can deny or revoke microphone permission in Android settings, choose not to upload optional audio, sign out, and request correction or deletion of your account information. Some features will not work without the information or permission they require.

Children

SpeakHour is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can review and delete it where appropriate.

Changes and contact

We may update this policy as the service changes. We will update the effective date and provide additional notice when appropriate. Questions or privacy requests can be sent to contact@speakhour.com.